Xtream IT People Inc.

Business Process Outsourcing (BPO)

At Xtream IT, we’ve set out to show people that “Outsourcing” is not a dirty word. There is a hybrid model that may be put in place that both optimizes the innovative culture of our U.S. based corporations and leverages the labor arbitrage that’s available through the global infrastructure. Our mission is to re-establish the standards of excellence, ethics and integrity that have deteriorated across this industry as a whole.

Today, virtually all Fortune 500 companies leverage the highly educated and technical talent available abroad in Asia at extraordinary cost savings. However, with these savings arise extraordinary obstacles.

While the competencies in communication and security increase, the larger cultural divides remain. Without responsiveness, these roadblocks will become increasingly difficult to overcome as off-shore teams and foreign consultants grow more prevalent:

Turnover
By the time an individual is trained and productive, they leave.

Time Zone Logistics
"Working" in U.S. Standard time isn’t the same as being "productive" in U.S. Standard time.

Corporate Culture
While U.S. employees move toward horizontal, team based management, South Asian employees are accustomed to an inequitable, antiquated, vertical system

Authenticity
Limited background checks implemented and exercised in South Asia, Thus, resume integrity is very difficult to ascertain.

Accountability
How are companies held responsible for quality control and delivery in countries with very different legal systems, and processes?

Xtream IT was founded on the belief that true client satisfaction and service are only possible with the mitigation of these risk factors. We address these complex problems by deploying an executive management team that not only has the highest levels of Information Technology experience here in the U.S., but also is capable of changing the way business is done abroad. They do so through a profound knowledge, respect, and understand of the needs of the employees that truly deliver for the client. Technology is only part of the equation. We are more than the alphabet soup of our products and services. Our value, excellence, and integrity IS our People. That’s why it’s in our name.