We combine functional expertise and technical knowledge to develop, enhance and maintain the critical integration points that drive your tax collection and payment processes.
The most challenging aspect of managing multiple integration points on off-the-shelf, vendor solutions is systems maintenance and support. You may find that patches or updates to any system will break the entire procure-to-pay or order-to-cash process.
When your ERP vendor managed service technicians are not well versed on the changes in the tax engine, or the tax engine support team is not familiar with the specifics of the ERP changes, you can depend on Xtream to provide a solution.
We develop our playbooks and SLAs by working specifically with the module product specialists of both the tax engine vendors and the ERP vendors, so you can depend on technology teams that relentlessly focus on keeping your tax modules up and running—every day of the week, every hour of the day.